By accessing or using this website (omcanada.org) and/or placing an order or donation through our shop at omcanada.org/shop, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (the “Agreement”). If you do not agree, please discontinue use of the site.
1. Who We Are / Purpose
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This website and the shop are operated by Operation Mobilization Canada (84 West St. Port Colborne, ON L3K 4C8 Canada).
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The shop at omcanada.org/shop is used primarily to facilitate donations toward our ministries and projects through “gift items” that represent areas of need.
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From time to time, the shop may also offer physical items for purchase. Any such items will be clearly indicated as tangible goods and will include applicable details such as pricing, shipping, and delivery expectations.
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Unless otherwise noted, items listed in the shop represent donations toward charitable work and do not involve the purchase of a tangible product.
2. Use of the Site & Eligibility
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Users must be of legal age and legally capable of entering into binding agreements.
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You agree to provide accurate, current, and complete information when using the site or making a donation/purchase.
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You are responsible for ensuring that your use of the site complies with all applicable laws and regulations in your jurisdiction.
3. Donations, Purchases & Payment
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When you donate through a “gift item,” your payment is treated as a charitable donation toward the ministry area described.
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Payments for physical products (when offered) will be clearly labelled as such on the product page.
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Payments are processed through the payment methods offered at checkout. You agree to pay the full amount displayed at checkout, including any applicable taxes or fees.
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Donations are generally non-refundable, except as required by law or as outlined in our refund section below.
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We reserve the right to reject, cancel, or refund any transaction due to errors, fraud concerns, or other issues at our discretion.
4. Refunds, Returns, Modifications & Cancellations
Donations
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Donations are typically irreversible once processed. If you believe a transaction was made in error (e.g., duplicate charge, incorrect amount), contact us promptly at [email protected] for review.
Physical Products (when applicable)
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Refund or return eligibility for physical items will be described on the specific product page.
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If the product page does not state a return policy, the item is deemed final sale, unless defective or otherwise required by consumer protection laws.
5. Tax Receipts
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Tax receipts may be issued for eligible donations in accordance with Canadian charitable giving laws.
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Purchases of physical products are generally not eligible for tax receipts unless explicitly stated.
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Details on tax receipting will be provided during or after checkout, depending on the nature of the transaction.
6. Use of Donations
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All donations are used to support the charitable mission, ministries, and projects of OM Canada.
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While specific gift items represent real areas of need, funds may be directed where most needed if a project becomes fully funded, unavailable, or impractical.
7. Intellectual Property
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All content on omcanada.org—including text, graphics, logos, photos, and digital assets—is the property of OM Canada or used with permission.
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You may not reproduce, distribute, modify, or republish content from the site without prior written consent.
8. Privacy & Data Protection
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Your use of the site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
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By using the site, you consent to the handling of personal data as described in our Privacy Policy.
9. Limitation of Liability
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The site, its content, and its services are provided “as is” and “as available” without warranties of any kind.
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OM Canada is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the site, shop, or donation system.
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We do not guarantee uninterrupted or error-free operation of the site.
10. External Links
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The site may contain links to third-party websites. These links are provided for convenience only, and OM Canada is not responsible for the content, accuracy, or privacy practices of external sites.
11. Changes to These Terms
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We may modify, update, or replace these Terms at any time without prior notice.
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Continued use of the site following changes constitutes acceptance of the updated Terms.
12. Governing Law
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These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada.
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Any disputes arising from or relating to these Terms shall be resolved in the courts of Ontario.
13. Contact Information
If you have questions about these Terms, your donation, or any transactions on the shop, please contact us at:
OM Canada
