Accessibility

OM Canada is committed to providing an accessible environment for all clients, employees, job applicants, suppliers, and visitors who may enter our premises, access our information, or use our services. As an organization, we respect and comply with the requirements of the AODA and its associated regulations. We strive to provide an accessible and welcoming environment for everyone by identifying and removing barriers in our workplace and ensuring that new barriers are not created. We ensure that people with disabilities are provided with equal opportunities. We are committed to meeting the needs of individuals with disabilities in a timely and integrative manner that respects their dignity and independence.

Accessible formats include but are not limited to large print, recorded audio and electronic formats, braille, and other formats usable by persons with disabilities. Communication supports include but are not limited to captioning, alternative and augmentative communication supports, plain language, sign language, and other supports that facilitate effective communications.

OM Canada strives to provide information and communications to all persons in a format or manner that meets their needs. We will provide or arrange for the provision of accessible formats and communication supports for persons with disabilities upon request. This includes but is not limited to our feedback process and all publicly available safety and emergency information, such as evacuation procedures and floor plans.

Requests for accessible formats or communication supports should be submitted to the Associate Director (Support Services) in whichever manner is most appropriate for the person making the request. We will consult the person making the request to ensure a suitable format or communication support is provided. Accessible formats and communication supports will be provided in a timely manner and at a cost no more than the original format.

These standards do not apply to:

Unconvertible Information or Communications: Information or communications are classified as unconvertible where it is not technically practicable to convert them, or the technology required to make the conversion is not readily available. If OM Canada determines that information or communications are unconvertible, we will explain why to the person who made the request and summarizes the information or communications for them.